Social Security chatbot talks in circles; DOGE further degrades service

Social Security chatbot talks in circles; DOGE further degrades service

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The Briefing with Jen Psaki

Jen Psaki shares reporting from the Washington Post on how the celebrated A.I. chat bot meant to save money on human operators only talks in maddening circles. Meanwhile, ABC News reports that Trump’s new Social Security commissioner says he had to google his job.

MSNBC HIGHLIGHTS (BEST OF MSNBC)

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The Briefing with Jen Psaki

The Briefing with Jen Psaki

The Briefing with Jen Psaki

The Briefing with Jen Psaki

The Briefing with Jen Psaki

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