Footage captured from an apartment complex in Artarmon, North Sydney on March 10 shows a driver getting into a lift clutching a food order.
The man then appears to undo his pants and urinate near the elevator door.
Residents say they were were left “furious” after spotting the stain on the floor and said the lift needed to be deep cleaned following the incident.
Apartment resident and building secretary Geoffrey Grasso told Ben Fordham Live! he was appalled by the footage.
“I’m a little disgusted after seeing this video, it’s appalling,” he said.
“Unfortunately I was probably the first one to encounter it, not knowing that it was.”
Grasso said he accidentally walked over the wet patch with his dog before reporting it to the building manager.
“It’s revolting, I don’t know what goes through someone’s mind to think that is in any way, shape, size or form acceptable,” he added.
Grasso claims the evidence points to the driver being from Uber Eats.
“I’m willing to give him the benefit of the doubt that it wasn’t malicious,” he told 9news.com.au.
Grasso said the apartment complex has public toilets on level one and claims if the driver asked to use a bathroom, he likely would have been allowed to use one.
He reported the matter to Uber’s head office and was told he would be contacted by a supervisor.
Grasso told 9news.com.au he still hasn’t heard back from Uber.
“All we want is recompense,” he said.
The incident has also been reported to local police.
“The one thing that literally disgusted me is the fact that he is holding those people’s food, while he is urinating,” Grasso added.
“The elevator actually still smells, I suspect it soaked through to the underlay.”
Grasso said it could cost upwards of $2000 to clean the elevator carpet and even more if it needs to be replaced completely.
In a statement, Uber said: “We strongly condemn this kind of behaviour, which has no place on the Uber platform. We are currently investigating and will be taking necessary action.
Our community guidelines clearly set out the rules that we expect all users including delivery people to follow, and breach of these guidelines can result in loss of access to the Uber app.”
NSW Police said an investigation is now under way into the incident.