Employees of a High Street bank rip off its customers for years. The bank refuses to admit that anything illegal happened. Yet when the fraud is finally exposed, it not only gets to decide what compensation to pay; it gets to investigate its own wrongdoing. Sound strange?
We talk to Ian Fraser about Lloyds Bank and the HBOS Reading Affair, its parallels with the Post Office scandal and the world’s longest in-house investigation, under retired Judge Dame Linda Dobbs.
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