Compass is a digital adoption platform designed to help users navigate digital products by streamlining user onboarding and increase engagement. It combines AI-powered support with interactive guides, product tours, knowledge articles, and a centralized document library. Users receive real-time assistance through intelligent content recommendations and instant query resolution, reducing the need for manual support interventions.
For businesses, Compass supports faster product adoption, minimizes training time, and improves the overall user experience. It’s particularly useful for SaaS companies and enterprise platforms looking to reduce churn and enhance customer satisfaction. The platform also enables teams to deliver consistent and scalable onboarding experiences, supporting both internal employees and external clients. In a business landscape where digital tools evolve rapidly, Compass offers a structured and intelligent approach to improving how users engage with complex software ecosystems.
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